Retailers need all the help they can get to reduce shrink. The cashier workforce needs to be trained and productive. Recent loss prevention studies show that cashier theft and fraud remain high and a significant cause of shrink. The good news is that information you need to do your job is available. The problem is that there is too much data to look at before you find what you need. The EXCEPTion solution will organize, filter, and turn that data into useful information.

EXCEPTion is an application to make the cashier performance data in an IBM 4690 store controller more accessible to users at headquarters. All of the operator activity totals are stored in the database. EDJ’s browser view into the database gives you access to your data in an easy understandable display. The browser even allows you the ability to customize the view so you see the data that you are most interested in.


  • Measure cashier performance both good and bad
  • Identify suspicious activity within transactions
  • Integrates with ESCAPE to drill down into specific transactions

Spotlight Exceptional Performance and Reduce Shrink

While EXCEPTion shows you data for exceptionally good performance, it also points out those cashiers who could be involved in fraudulent activity.