Product Updates

ACE Personalization

Posted on Oct 3, 2019 in Recent News, StoreGazer

Available in V4.6   StoreGazer has now been enhanced to include ACE Personalization Management as a new optional feature. While many retailers have chosen to migrate to Toshiba’s SurePOS ACE for its expanded customization options, the ability to push those changes down to multiple stores at once has become an obvious pain point. StoreGazer has had the ability to communicate and take action on multiple stores at once for several years. To leverage this structure and develop a solution for managing ACE Personalization at multiple locations was a natural evolution for the...

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SkyCheck

Posted on Oct 3, 2019 in Recent News, StoreGazer

Available in StoreGazer v4.6.4   Toshiba released their latest version of the 4690 Operating System, TCx Sky, in late 2018 which requires retailers to meet specific hardware and software levels prior to upgrade. Leveraging StoreGazer’s real-time inventory reports, EDJ was able to develop a comparison utility, called SkyCheck, to easily validate readiness for this upgrade. Using the same navigational grid consistent throughout StoreGazer, specific reports are provided for controllers, terminals, Java, and software as it relates to those requirements of TCx Sky. StoreGazer’s SkyCheck...

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Machine Identity Protection for POS Systems

Posted on Sep 6, 2019 in Recent News, StoreGazer

  SSH machine identities are used throughout retailers to control access to systems, including Toshiba 4690 POS and controlling systems. Until now there has been no system to automate and update SSH keys across the 4690 infrastructure. Without the ability to rotate SSH keys, this leaves retailers vulnerable to unauthorized access and breach. With sponsorship from Venafi’s Machine Identity Development Fund, StoreGazer now monitors the 4690 authorized key files. If changes are detected, the file(s) are retrieved and stored in the directory structure. StoreGazer monitors an...

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EDJ Enterprises Included in Machine Identity Protection Development Fund

Posted on Jun 28, 2019 in Case Studies, Recent News, StoreGazer

Recently, Venafi, the inventor and leading provider of machine identity protection, announced EDJ Enterprises as an included partner in their Machine Identity Protection Development Fund program. “EDJ Enterprises, a leading developer of productivity solutions and PCI compliance tools for retail and grocery store environments, will use fund sponsorship to allow customers to automate the secure rotation of SSH keys for Toshiba 4690 controllers, which grant privileged access and remote administration, in point-of-sale (POS) systems. EDJ is the first Development Fund participant helping to...

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Now Available – StoreGazer v4.6.4000.0

Posted on May 29, 2019 in Recent News, StoreGazer

StoreGazer Version 4.6.4000.0 was released on May 21st with much anticipation for the new optional feature, ACE Personalization.   ACE Personalization While many retailers have chosen to migrate to Toshiba’s SurePOS ACE for its expanded customization options, the ability to push those changes down to multiple stores at once has become an obvious pain point. StoreGazer has had the ability to communicate and take action on multiple stores at once for several years. To leverage this structure and develop a solution for managing ACE Personalization at multiple locations was a natural...

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CHEC Management

Posted on Feb 11, 2019 in StoreGazer

EDJ has recently expanded StoreGazer’s toolset to include an optional feature for monitoring and managing Toshiba’s CHEC (Checkout Environment for Consumer-Service) systems. While StoreGazer has been able to provide inventory on CHEC systems through RMA for several years, it has now evolved to include taking action on those same systems. Through StoreGazer’s Multi-Store Operations, users will enjoy the ability to initiate lane extracts and drop replication tables remotely for either a single CHEC lane or all CHEC lanes at once. In addition, StoreGazer now includes the ability to apply...

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New ESCAPE Feature Identifies Suspicious Activity

Posted on Sep 12, 2017 in ESCAPE FAQ, Product Updates

EDJ introduces SHRINK, a new optional feature to the ESCAPE application, used to identify potential transaction level abuse by cashiers. With the new SHRINK search, users can produce both flash and detailed reports displaying high marks (potential abuse) for the following: Loyalty Manager Overrides Price Overrides Refund Items Suspended Transactions Voids Individual transactions can then be selected from these reports to view further details. ESCAPE users will appreciate the same simplified navigation used throughout the rest of the application. If you have any questions regarding this new...

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StoreGazer Now Integrates With LDAP

Posted on Sep 5, 2017 in Recent News, StoreGazer

The evolution of StoreGazer’s capabilities has always been customer driven. In the latest release, 4.4.3, StoreGazer continues to expand its systems/user management toolset by integrating with Secure LDAP, a direct request from its users. Many retailers see a huge benefit in using LDAP as a way to consolidate their entire organization into a central directory. With LDAP supporting SSL and TLS, sensitive data can be securely protected. Version 4.4.3 is now available for customer download through the EDJ download portal online. Additional enhancements found in this version include: Support...

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RMA Reporting Through StoreGazer

Posted on Jul 6, 2017 in Recent News, StoreGazer

StoreGazer offers the most comprehensive Remote Management Agent (RMA) reporting solution and the most robust set of tools to quickly identify and resolve critical issues from a single enterprise console. StoreGazer has been the most comprehensive systems management application for nearly 20 years. By utilizing a variety of data sources including 4690 event logs, file system, process tables, and most recently Toshiba’s Remote Management Agent (RMA), administrators are provided a complete picture on how their store systems are performing. While StoreGazer introduced RMA integration a number...

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ESCAPE Web No Longer IE Dependent

Posted on Aug 24, 2015 in EDJ Common, ESCAPE FAQ, Product Updates, Recent News, Uncategorized

ESCAPE is no longer solely dependent on Internet Explorer. As one of EDJ Enterprises’ core products, expanding the functionality, increasing search speeds, and compatibility of the ESCAPE application has always been a high priority. The latest release of ESCAPE WEB will now be compatible across multiple browser platforms, supporting Mozilla’s Firefox, Google Chrome, and non-compatibility mode for Internet Explorer. Several PCI enhancements have also been included in the latest web version to address any security concerns. In addition, users will find the link for EDJCommon directing...

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