Loss Prevention Tools
Front-end thieves use a variety of techniques to take cash or merchandise from their retail employers. The savvy loss prevention professional discovers clues to these thefts by investigating transactions at the point of sale register. Often referred to as TIPS (Theft Investigation & Prevention System™), EDJ has a set of tools to assist loss prevention and security professional reduce shrink.
ESCAPE
EDJ’s ESCAPE (Electronic Search Capability And Paper Elimination) application is the premier search tool for finding information in electronic journal files. The user can drill down to find single text fields or a combination of text in the transactions. A simple fill-in-the-blanks inquiry screen lets the user organize their search for the maximum results in the minimum amount of time. The loss prevention professional can conduct their interviews with cashiers and store managers with the evidence in their hands.
EXCEPTion
The first indication of a problem shows up when a cashier has activity outside of a normal range or their usual pattern of activity. EDJ’s EXCEPTion application uses information from the point of sale cashier performance files and accounting files to highlight which cashiers should be investigated in specific areas. Every day, EXCEPTion looks at a cashier’s performance and builds a database record that shows their activity in many critical areas. EXCEPTion uses color cues to point to the cashiers with activity that needs to be checked out. EXCEPTion provides the direct connection to the details by allowing the user to drill down to the actual point-of-sale transactions using the ESCAPE application.
DAVE
EDJ’s DAVE (Duplicate Account Viewer Enhancement) application helps connect transactions together. Any transaction containing an identifying number, such as a credit card number, checking account number, employee number or gift card number, can be grouped with any other transaction having that same identifying number. For example, you can find both the credit card sale and the return to verify the sale occurred. DAVE is a feature of ESCAPE, which means that it can look over periods of time and groups of stores to find duplicate account numbers.
EDJ’s Loss Prevention tool set is all about productivity. Your time is the scarcest resource that you have. The tools in this LP set are designed to help you find the information you need in the shortest possible time. Along the way, we will help you recover heavy money that has been leaving your stores. As an extra benefit, you can use the tools to decide if you need to travel to solve a problem. Often preliminary investigation can save time, energy and dollars by quickly and easily finding the information you need to make an informed judgement without going to the store. If you don’t have a real problem, don’t waste time or money trying to solve it.